“yes I recommend I had a small problem and the GM made sure that she went beyond helping me to fix a situation I will continue to patronize Jimmy John's especially the location I go to on merchant Street in Decatur Illinois which is downtown location thank you“
“Let me just start off by saying this has got to be the cleanest Subway restaurant I've EVER been in... And the staff there was so nice and patient with everything I wanted on my sub sandwich... The store is fairly new about a year old... And my sandwich was made correct right in front of my eyes...Parking: Lots of space on both sides for parking...“
“Food was great but one staff member seemed awful rude to me. She was on the phone taking an order but there were people behind my husband and I and her coworkers were busy making sandwiches . I may be wrong but I feel she should of put the person on hold.“
“The girl working there at around 4:30 today didn't get her name had very good customer service, I was hesitant to order online as when I worked here I'd watch employees just throw stuff on the bread and into the bag, she made sure the order was correct, on time and with a good attitude.“
“Sandwich was good, person taking my order was friendly, store was clean.Edit: To the Owner who responded below, the web address you gave to leave a review on doesn't work.Parking: The parking lot is full of pot holes so just drive slow, not Jimmie John's fault, just saying.“
“I took my mother there a week or too ago and the staff is very nice they made sure we had everything we needed. The food is great. I'll tell you this Jimmy John's is way better then subway!!! My new sub sandwich place is Jimmy John's.“
“I stop here often. I've never had any issues with anything they've made for me. The one star complaints are ridiculous. I'm glad they have the employees they do and I've never had to wait longer than molasses like someone reviewers have written. I would like to go and review the people at their jobs giving these young employees one star. Keep up the good work!“
“I had such a great experience at this subway the sandwich artist name is Lisa! Although she was working by herself at a busy moment she went above and beyond for me! She was so friendly and kind and our sandwiches were amazing!! Thank you Lisa and she definitely deserves a raise!“