“Just about the best DND I have ever been in. Went here as we haven’t had power for 2-3 days. No one in town has had any power for days. The drive through was wrapped around to Hannaford parking lot. About 7 people in line ahead of me. I got great service. Got my food in minutes and even got a smile from the lady working the counter. Give them a raise. They are working their tails off today!“
Customers` Favorites
“Per most of my visits the food was what you would expect coming from Duncan the lobby was clean and the supplies were full The bathroom was lovely The service always leaves something to be desired it's almost like they would throw the coffee at you if they could they don't see you it's like you're bother some throughout their day as a customer especially if you come into the lobby...“
Customers` Favorites
“The other day they were hella short staffed, only 3 people who were running the drive through, customers inside and the online orders.I will say that there might have been a minute or two of wait time but they got our order out fast and accurately and we had ordered a butter pecan with XX, a muffin toasted/buttered, donut and a strawberry fruit coolatta.These 3 had a line around the building and they still managed to get everything done while maintaining a friendly professional attitude with the customerThey definitely earned their pay and should have been given a bonus for helping to keep Biddeford running that morning“
Customers` Favorites
“I love Dunkin' Donuts 90% of the time the service is really great and my order is correct. One thing I notice is that some of the Dunkin' Donuts places here in Maine, the employees Wear gloves. The one I go to and Gorham they do not work gloves. I feel that this should be mandatory for all Dunkin' Donuts because they put their hands all over the lid of your drink. These people are touching money credit cards debit cards phones.It only makes sense that they should wear gloves. Otherwise it's a great place!“
Customers` Favorites
“Had a dress suit on and she gave us the drinks and the coffee cup had a leak she even told us that, and spilt all over my dress pants. Was not happy and of course another dry cleaning. Next time serve hot drinks in a good cup better yet dont tell me your sending it to“
Customers` Favorites
“Halloween decor!! Friendly, vibrant, stacked staffing on our recent visit. The decor was absolutely wonderful and the kids loved it. We’re from Newport, RI, and we’re so impressed with this quick visit to this, apparently essential, Dunkin donuts to the area. Great job to the staff and manager“
Customers` Favorites
“Excellent coffee. Drive-up always full, but keeps them moving. Inside, they are hampered by employees who don’t show up. So Dunkin is always training a newbie. Since trading appears to be done at the counter, walk-in take out is very slow. If you go earlier, you will glad you did.“
Customers` Favorites
“At first, I was pretty frustrated with the constant issues due to Dunkin being understaffed and the employees were annoyed too. However, I’m now glad that Rob (the district manager) has borrowed employees from other restaurants and has filled in himself. I feel like things are improving. The food is DELICIOUS! ?“
Customers` Favorites
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“I've lived in Maine my whole life and I gotta say, I love donuts. I've tried many places donuts and I really like them all but this place is one of my absolute favorites! The service here is always great and the people look happy to be there! I will always stop at The Donut Hole when I'm in the area and I think you should too!“