4.1
Good
208 Reviews
12948 New Halls Ferry Road, Florissant
Customers’ favorites
- Honey Hot Wings
- Catfish Nuggets and Baked Potato
- Margarita Wings and Cheese Fries
- Bacon Cheddar Ranch Fries
“I have been a long-time customer of St. louis Happy Hour since 2008 but the service I experienced yesterday was very disrespectful on 11/08/2025. I arrived there about 5:15 pm and ordered a steak sandwich and a long Island iced tea because they were out of the Heineken beer. Dion was my server. I sat at a table with a friend after 20 minutes had passed my friend paid her tab and left and I sat nursing my drink i received a call from a friend who wanted some food which I ordered from Dion which was a steak and potatoes no onions and a cheeseburger that was 20 minutes later and still no food, while sitting waiting watching customers come in and out, watching waitresses take orders and take people their food some people coming in 15 and 20 minutes after I have been there I'm looking like wow why is it taking so long for my food to come out just then the people sitting 2 tables from me who arrived about 15 minutes after me received their food which was the same thing I ordered so I asked Dion where is my food she replied I am not the cook 30 seconds later she bought out my food which was cold like it has been sitting for a while so I let her know my food was cold and she got upset and her voice elevated asking me did I want it remade. which now everyone is looking as she id talking " no music is playing " so now everyone is looking our way, so now it's about 6:20pm my friend that I ordered the food for ids standing looking in shock like why she is yelling like that and she wanted to cancel her food. so, I canceled my food, but I paid for all the food to keep the confusion down. Dion then bought the to go food and we left. I patronize at least 5 days a week sometimes twice a day I tip well and always spend nothing less than $50 on average. when it gets to the point that a paying customer is no longer important to the business, or you feel like you don't need their business than it's a problem. Happy Hour is a great establishment, great owners, great waitress, great customer It's like Cheers. I am very disappointed. when your hard-earned money doesn't mean anything and people think that you have to be disrespected and pay them is some different stuff. You know what they say good service goes a long way, but bad service goes further!”