Donuts near Ravena

“Customers losing patients when knowing full well this Dunkin’ is short staffed is beyond ridiculous. You live in the most privileged place in the world and you’re going to harass these hard working folks— who are trying to feed their families— because you’re a full grown adult acting like a child when told to go through the drive-thru??? Hope you feel good writing that letter of complaint, I bet you feel like a real man harassing those coworkers.“

“I love this cafe’s lighting and drinks. I enjoy the food but a personal take, I wish they would make the whole menu gluten free since it looks like they would only have to switch to an alternative bread and granola to do so. Their mocha donuts are delicious.“

“So I really love some of the staff at this location. Very friendly and always a smile. Great face to face customer service! However my coffee/ latte, isn’t always right. Unfortunately as of lately usually not right. I know my coffee, I order it exactly the same, each time, but sadly it’s a rarity it’s correct lately. Consistency should be key. But things happen and i had overlooked that especially being able to relate in the service industry. But it does kinda get annoying at 5 something a latte and it repeatedly is something you can’t drink.They started staying open till 11, GREAT loved that! But it was extremely short lived. It was said business wasn’t productive in the extra open hours, but truth be told, it hadn’t been open to 11 long enough to respectively come to that business decision, As it takes time for people to realize and become accustomed to the new hours. So now unfortunately I can’t stop on the way home like I usually would.What’s even more frustrating and why I chose to write this review is, now they close at 8 again. They don’t have a posted limited menu after a certain time, so I can’t understand why on a Friday night at 7:24pm, they can’t make a latte, and cold or frozen drinks because they are closing soon. And also can’t do grilled cheese for the same reason. ( has happened more than a few times but the specific day and time is most recent)So in conclusion, like I said there are some great people who I have encountered here, but the rest has made me decide to stop way less frequently. And I was a regular every day, sometimes twice a day customer. My hope is that reviews like this don’t “get people in trouble “ that’s not at all my intention. But maybe, hopefully it’s read and most important, improvement can be made from it. I’m still giving 5 stars because again it’s not to get anyone in trouble but hopefully management can use it as a coaching opportunity/tool.“

“Got there a little later in the day so the selection of doughnuts was a little limited but either way they still had what I like. All day was feeling … bleh, but as I approached the counter I was greeted with a warm welcome by a woman named Jennifer. Not many people actually genuinely care about what what’s going on in a random persons life so it was very nice and polite of her to take the time and actually see how I wasdoing.. I don’t normally come to Dunkin often but after that experience I will be absolutely showing face more often and I pray to god that Jennifer gets a promotion or even just a raise because she definitely deserves it. -tall will“

“Ordered my regular medium hot coffee light and sweet. The staff are friendly and excellent with customer service. Id recommmend dunkin to anyone friendly and well trained stsff who go above and beyond truing to accomade the customer. Thsts whyvas a customer i choose dunkin.“

“Been having issues with our coffees being made as ordered. My coffee ordered yesterday lacked ANY sweetener.... as 4 Splenda were requested but not provided. Frozen coffees are hit or miss depending on whether the machine has been cleaned and filled. Otherwise, staff are courteous and professional to correct any issues.“

“Pre ordered on Dunkin app and walked in to pick up at gas station combination location. Coffee was prepared, sandwich was not, due to croissant shortage. Substitute order was placed and as expected... Nice afternoon coffee and breakfast sandwich.Parking: Parking lot is at gas station“

“If you are looking for adventure and the unknown? This is the Dunkin' Donuts for you. It's a spin of the wheel if they have donuts or not. If you love lemon in your iced tea - dive into change - no lemons here!The staff do the best they can with what they have. Typically friendly and worth filling their tip cup! They deserve it for what they have to accomplish daily.“