Starbucks

$$ • Coffee, Tea, Coffee Shops

Hours:
1394 Mt Hope Ave, Rochester
(585) 271-7330

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Reviews for Starbucks

The people who work here are beyond rude. They do not know how to treat their customers. I was continuously pushed to the back of the line because they “didn’t see me waiting” and then when I went to the counter so they COULD see me. A staff told me he wasn’t going to take my order and sent me to a staff member that couldn’t hear. I have nothing against deaf community however, he didn’t get my order right after telling him 3 times. I asked if someone else could take...read full review
Came here today on my lunch, it was extremely busy in drive thru. So I decided to go inside, everyone was so polite and patient. I ordered a double smoked bacon sandwich and an iced caramel macchiato. Unfortunately the barista made me a hot caramel macchiato. He apologized and fixed the drink. I do understand mistakes happen so I wasn't upset because I've worked in a cafe before. I really like the way that he handled the mistake and I do appreciate him making me a new one while...read full review
Came here today on my lunch, it was extremely busy in drive thru. So I decided to go inside, everyone was so polite and patient. I ordered a double smoked bacon sandwich and an iced caramel macchiato. Unfortunately the barista made me a hot caramel macchiato. He apologized and fixed the drink. I do understand mistakes happen so I wasn't upset because I've worked in a cafe before. I really like the way that he handled the mistake and I do appreciate him making me a new one while...read full review

More Reviews(131)

Hours

Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 5AM - 11PM
Saturday 5:30AM - 11PM
Sunday 5:30AM - 11PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.

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