Chipotle Mexican Grill

$ • Mexican, Fast Food

3725 Paxton Ave, Cincinnati
(513) 631-3800


Take-Out/Delivery Options


Reviews for Chipotle Mexican Grill

Nearly 2 dozen people all waiting for their online order, while one person is making them in the back and the rest of staff just standing around doing nothing.Person next to me says he's been waiting for his for an hour.At least update the app that you're so far behind so we don't have to wait in line unaware of the actual pickup time.And tell the staff to move with some urgency please.

Placed a mobile order for pick up at 11:40. Chipotle calls it "Promised 11:40." Upon arrival about 10+ people waiting for their mobile order. I got my order at 12:20. Multiple times during my hang out there, the regular order line had 0 wait. The people working the line provided no assistance to the people waiting. Promise not kept.

The reviews for this place are right on point - this is one of the worst run Chipotle's I've ever been to. Ordered online and was told my food would be ready at 7. Waited in the store until 7:30 for them to bring out my order of two burrito bowls. I watched one of the workers with gloves on scoop trash from a dust pan into a trash can and then use those SAME GLOVES to start cooking someone's tortilla. Absolutely disgusting - will not be back here.

More Reviews(205)


Monday 10:45AM - 10PM
Tuesday 10:45AM - 10PM
Wednesday 10:45AM - 10PM
Thursday 10:45AM - 10PM
Friday 10:45AM - 10PM
Saturday 10:45AM - 10PM
Sunday 10:45AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.