“This place is okay. Drive thru is great, but the inside ordering is a night mare. I suggest if you have more than 5 people waiting at the end of the bar, you need to pause order taking and get them cleared. An older man and his kid were waiting for their food/drink longer than I was. They also did not call out my drink when it was ready… some people did but the person who handed out my drink did not. It would be great to put a name on inside orders so you can just call a name and m what they ordered. I know it gets busy, but this leaves everyone else less confused and your line moving.“
“I literally forgot my wallet and tried every form of payment there is but couldnt find any they accepted. The kind worker gave me the drink anyway. She was so nice. I told her i was going to leave her the best review ever! She said I'd forget, well here is to to you Savinch* youre amazing after a long horrible day, you made it so much better. God gives back in so many ways we dont realize. You're amazing and heres YOUR 5star review!“
“I Get A Pineapple ? Coconut ? Triple Mango Milkshake & OMG is It the Absolute Best Milkshake I Ever Had ,,They Also Have Some Very Delicious Breakfast Sandwiches Are Also Very Pleasant People in General,,I Always Enjoy Going There & Getting My Shakes/Food !!!! ?“
“Coffee and food is always hot and fresh, but I usually have hear employees talking very loudly when I walk in. Usually bad mouthing other employees, talking about other customers, or their plans for the weekend. It almost makes you feel like you are interrupting them when you walk through the doors. If I don't order ahead I usually come second to whatever conversation is happening.Parking: Only a few parking spots, so if they're busy you might have to park on the opposite side of the building“
“I went to store 5227 and I had the pleasure of meeting a nice young man (his name was Michael) at the order counter. I ordered a coffee and a donut, he made sure my donut wasn’t squashed. (usually I have to ask or just deal with a squashed donut) we had a great conversation about his experience working at Dunkin, my niece is of working age and she loves coffee! I think I’ll start going here more often if I know I’ll get this service every time! Congrats on the great team you all have! And thank you Michael!“
“I visit this location enough that I decided to give a review. Today the guy at the drive-thru was pleasant!!! He cracked a joke regarding my selection of drink, it made me laugh to be honest. Again, I visit this location enough to say that the service and coffee are good.“
“HANDS DOWN THE BEST DUNKIN IN ALL OF CINCINNATI OHIO ❤️ The manager here is amazing to say the least, Tyler is his name & also the new manager in training, Angelica- amazing. The whole morning crew go above & beyond to make sure everything is too tier!Literally the whole staff is kind, inviting, & truly care about their customers !! I've been coming to this location for a good yr & some change now & I will not go anywhere else. I literally can't say enough good things about this location ❤️❤️#9pumpsofcaramel #caramelcrazesignaturelatte“
“I have always been told Dunkin' was the best. This was my first time having it and I must say I am highly impressed with their coffee. Being a coffee fanatic it's not always easy to impress me but I have to admit Dunkin' lives up to the hype! Thank you Dunkin' crew!!“
“I stopped to fuel up. There was a litte stop and shop and connected was a Dunkin. I think the other store ran the fuel pumps. Anyway, the people running the Dukin were the most cheerful, charming, professional associate's I had the pleasure to meet! My order was ready in minutes and it was good. It was a good stop.“
“The workers were extremely nice and everything came out FAST. I haven't been to Dunkin in years because its not my go to coffee spot however, I was drawn in by the limited pink velvet macchiato. It came out fast and was just as delicious as I expected. In a great location just to stop by and grab a drink quickly.“
“Understaffed. I felt so bad for the main lady who works in the early morning. She was doing her best, and is so nice despite her coworkers no call no showing. I am always happy with her friendly service, and the care she puts into making drinks the way people like them.“
“Shout out to Dante and the friendly team at Dunkin Donuts. I ran off and left my debit card on the counter yesterday only to realize later what I had done. I returned this morning fearing it was long gone and all that would come in replacing it. Imagine my joy to be met with a smile this morning when I returned to learn they found it and held it for me. Thank you Dante. Thank you so very much. Love my Dunkin!“
“I went in around 12:15 today and was greeted with such kindness and professionalism. My coffee was amazing and was made in a timely manner. The staff were friendly, and smiling. Which is hard to find in customer service anymore. The store was also clean.“
“They were very busy this morning and the girl at the speaker told me they are short staffed. All the workers are working their butts off to make each customer happy and they were rocking it. They’re always so nice when I come. My coffee I got was the best one ever and the bagel minis were delicious!!! Thank you dunkin!“
“I'm kinda a hater when it comes to coffee. I'm all like - I heat my water to 190° and scoop 3 spoons full of organic Columbian into my French press and plunge precisely 3 minutes later.... BUT I do love DD's lattes! They are strong and balanced. WAY better then Starbucks. Don't add sweetener.“
“Went there yesterday around 1:30 and Mya was the only one working. It got super busy and she handled it like a boss. I don't know if she is a manager but she should be. I would have just shut down the place but she didn't. She deserves a raise at the least. Thanks Mya!!!“
“I personally love this DD. Watching these employees running around like crazy try to fill your low fat, iced mocha, no whip cold brew double shot of espresso hazelnut with just a splash of whipped cream chocolate swirl and caramel. Do you really think that happens in 2 seconds? No, they have a ton of customers coming through. Leave earlier for your job. Here's an idea, go inside to order the fancy drinks and loads of donuts if you want it correct get your a** out of the car and go in. I applaud you DD employees. You are doing an amazing job Very much appreciated“
“They're always so kind. Today I ordered my drink wrong and asked if I could have it remade and they were so kind and helpful and even when I offered to pay for it again because it was my fault that I ordered it wrong. They insisted on just giving it to me. I never expect that but it's always appreciated.“
“Today like everyday I go for my daily coffee andtreats for the grankids and or the dogs. I always have great service at this spot. Today the young ladies were exceptional. My coffee wasn't exactly my way and they smiled and fixed it up perfectly. No questions asked with a smile. I would be happy to know my kids performed that well at their job! No old head supervisor was around. They were just being themselves, and they were great! Thanks for all you do!“
“My next-door DD i like the Atmosphere,very clean and neat, four tables of four chairs and one high table/bar with three high chairs, the Donuts tasted yummy and freshly baked/made, but not very fan of the customer service. They also have a drive-through. I will go back again!“