Tim Hortons
$ • Coffee Shops
Hours:
9200 Bathurst St Building E, Thornhill
(905) 731-9891
Customers' Favorites
Tim Hortons Reviews
I have been to this location many times. Working customer service myself I know a thing or two about it. That being said I ordered a bagel BLT and coffee simple order. I got the bag it was a bun BLT. I kindly asked to have it on a bagel. The worker was very rude and had an attitude. I waited 5 minutes for a new one for her to ask me were is the bun BLT. I told her I give it to her she didn’t believe me so I gave her my bag showed my pockets for her to have put it in the back....read full review
I am very sorry for this branch,Today Dec 31 just had an interaction with the lady in drive thru, she was very rude, we requested for two food items she refused the first one (farmers wrap) and said we don’t have breakfast items at this time and for the second item (potato wedges) she said we are closing in 20 minutes and we do not have it ready,We understand if the requested item is not available but the way she talked was very rude and with attitude. I hope she feels better...read full review
Ratings
Hours
Monday | 5AM - 10PM |
Tuesday | 5AM - 10PM |
Wednesday | 5AM - 10PM |
Thursday | 5AM - 10PM |
Friday | 5AM - 10PM |
Saturday | 5AM - 10PM |
Sunday | 5AM - 10PM |
THIS IS THE WORST! CUSTOMER SERVICE TIM HORTONS I HAVE EVER EXPERIENCED! I went through the drive through and right off the bat the man already gave me attitude. I even told him he does not need to speak to me in that tone, I also had my child in the car that even asked why is that man so rude. I was very upset I even called up the place and apparently I was not the only one who complained about him there was multiple complaints. I would not recommend anyone going to this location.