$ • Chicken, Fast Food

1909 Preston Rd, Plano
(972) 250-0420


Take-Out/Delivery Options


Reviews for Chick-fil-A

This is probably the worst Chick-fil-a I've ever been to. First of all the drive through is soooo confusing, not to mention dangerous to get into. It's too easy to get hit by those exiting as you try to enter. The cones they have up are a traffic hazard. Secondly, the girls they had taking orders outside were rude, not the experience I want from Chick-Fil-A. To top it all off though, my chicken nuggets were tough and rubbery. They were virtually inedible and full review

Their dining room is closed for Covid19 right now. The line moves FAST and the customer service is great! Our order is always correct here and we love the location being so close to where we live and near shopping plazas nearby, too! They even hand you your food in a box so you don't have to make direct contact with them when picking up your order. Great experience!!

Horrible and sloppy customer service! The girl assumed we were someone else and treated us rudely from the start Then she charged our card for someone else's food and processed a credit on the card without clarifying our identity AND then says..... this CR will take 3 to 4 business days. The girl insisted she was correct and was NOT! The manager not trained to handle conflict simply made it worst. Never returning to this location. IGUALADOS!

More Reviews(136)


Monday 10:30AM - 6PM
Tuesday 6AM - 10PM
Wednesday 6AM - 10PM
Thursday 6AM - 10PM
Friday 6AM - 10PM
Saturday 6AM - 10PM
Sunday Closed

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.