Customers` Favorites
Customers` Favorites
“Always a wonderful meal 👍👍👍“
Customers` Favorites
“Delicious food! Great service.“
Customers` Favorites
“While I thoroughly enjoy dining at this restaurant and the quality of its food, I must express my concern about certain customers who exhibit disrespectful behavior towards the wait staff.
Recently, an incident occurred where a customer displayed extreme disrespect towards a server who also serves as a manager. Upon entering the restaurant, the server greeted the customer with a friendly “hello,” but the customer completely ignored her and proceeded directly to the seating area. As the server was retrieving menus, the customer snatched them from her hands.
The server remained in the back, bewildered, and explained the situation to the other server. She requested that the other server take the customers order to avoid any potential confrontation.
The other server then walked to the back (presumably towards the restroom area) and returned with napkins. The other server explained that the customer had been harassing her with numerous questions, inquiring about the manager’s behavior and whether she was always like this. It is unacceptable for customers to harass servers while they are performing their jobs. None of the servers were busy at the time, and there was only one server present who was looking directly at the customer and greeting them. During my six to seven years of dining at this establishment, I have never witnessed such unacceptable behavior from customers. I wish the customers who posted the last post the best of luck, as karma will eventually find them.“
Customers` Favorites
“Their senior citizen discount has moved to age 65+.“
Customers` Favorites
“Great food!! And service - all around. We’ll be back… again:)“
Customers` Favorites
“My absolute favorite place to get hibachi and sushi 🥰 Always so delicious and great service!!!“
Customers` Favorites
“Dinner and service was exceptional. We will be back soon.“
Customers` Favorites
“I've always had a pleasant experience with Otani whenever I go out to eat here. The staff are nice and friendly, and the portions are generous. They're also slightly cheaper compared to other hibachi restaurants around the area. Can't go wrong with Otani!“
Customers` Favorites
“So yummy highly recommended“
Customers` Favorites
“The food was absolutely fantastic and the portions are gigantic! Service is incredibly fast and everyone is very kind. The only reason I marked this as a 4 star is because it is in a mall food court so the atmosphere isn't always the greatest as far as other customers in the area go.“
Customers` Favorites
“Really good food and drinks! Plus entertainment!“
Customers` Favorites
“The people running the restaurant are very nice, the prices are almost unbeatable, and they have some options that are hard to find at other takeout places around Fredericksburg.
I got an order of hibachi chicken and steak with a couple extra yum yum sauces. The food needed the sauce, but that’s okay. The vegetables and rice were actually the best part of the meal. The steak wasn’t very tender or flavorful, but they did pile on the meat. I absolutely wouldn’t complain to them about it.
The gyoza appetizer comes with 8 (some places do 6 and charge more). They were really good and heated up well in the microwave the next day.
It’s not my absolute favorite place, but I’ll be back. Great service and great prices make Tokyo Express III a winner.“
Customers` Favorites
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“People need to eat here. The food is outstanding and the ambience is outstanding, and clean“