Dunkin' Donuts in Brooklyn

“I'm a regular here and I tend to come here after school, whenever I do, there's this really nice lady at the counter. She tends to remember the regulars and she knows exactly what I want whenever I walk in, it seems like she actually enjoys her job because of how kind she is! She's really good at her job too, sometimes doing two orders at once without mistakes.

She hasn't been rude or hostile to me once, neither have the other workers, in fact, I once asked her questions about the Dunkin app and she was nice enough to tell me how to use it properly, what a good worker! The others are also good, but I wanted to highlight the short haired lady at the register! Definitely a nice Dunkin stop to go to if you want good service!“

“Delicious Dunkin’ Donuts and super convenient being inside the supermarket! It honestly changes the entire shopping experience! grabbing a coffee or a treat while shopping makes everything better. Fresh, tasty, and so easy. Definitely a win! ☕🍩“

“I live in New Jersey and travel close to here for work. They are the ONLY Dunkin location that makes matcha correctly. I’ve tried alot lol.

Even today someone didn’t make it how its normally made, so I politely asked the manager to fix the clumps and lightness and the manager and an employee Basir MADE SURE my matcha was made correctly. Amazing customer service. Thank you!“

“This is the best Dunkin I have been to anywhere in NYC. They are consistently amazing. The way they get your drink order PERFECT is their strongest point. The food is always prepared properly and cooked well (not over or under done.) All my coworkers and and I agree they are the best. Not to mention they are polite and professional, consistently pleasant. They aren't nice in a phony way, it's genuine. And last but not least they are fast. I wish all Dunkins were like this one.“

“I love this Dunkin! They’ve never gotten my order wrong and are always polite. There’s usually a couple of pandhandlers outside the door but they’re not pushy/aggressive as far as I’ve seen. They’ve always had a ton of fresh donuts in stock whenever I’ve went. I get a kinda complicated drink order but it’s always made quickly and efficiently! Definitely recommend.“

“The cashier was very caring and welcoming. She listens with attention about the order and ensures it is done accordingly. It was memorable to have vacation trip in Brooklyn with this girl Nazmine. Thank u Nazmine for your sweet smile. God bless u.“

“The dunkin donuts on church and nostrand, is the best dunkin donuts I ever been to in brooklyn. I go there every morning before I go to work, the 2 young ladies that run it, is awesome, the courtesy and respect they have for every customer is the best., another good thing about that shop is, its always clean, the floors stay clean ,no garbage on the floor and they tables are wipe off and clean,I been to alot of dunkin donuts in brooklyn and the workers dont even say good morning all they do is take your order and money, sometimes the food is burnt or warm. I would choose this d&d anytime. Love you ladies stay blessed“

“Amir is the kindest person in all Greenpoint. Every time I go there to pick up my order, he has it ready for me. He always has a super big smile and I love seeing how kind he is to his employees. Best Dunkin' Donuts in all of Brooklyn.“

“I only occasionally come to this location, but every time I come in the person behind the counter (whoever it is) is always friendly & very nice. It’s kept very clean too. There are too many Dunkin Donuts I won’t even go in because they’re so filthy. This one looks nice from the outside as well with pretty flowers inside flower pots. I only buy coffee and it’s always fine. It’s a good one!“

“I did drive thru and service was great! I did $5 meal deal. My hash browns were so overcooked I couldn’t eat them. I took a photo but it doesn’t real show how they looked or tasted. Do better people.
The coffee and wrap was fine.“

“We came here many times, I don't know why I didn't review this place lol. This is one of the best Dunkin we have ever visited! The people who work there are very professional and nice. They greet you nicely and take their time to fulfill your orders. Shout out to Parveen (apa), Shaon, Pavel, Minhaz, Stanly and Kishwar. They are a very efficient team. We wish them all the best! 👌🏾🙏🏾🤘🏾“

“It's regular Dunkin food nothing to complain about. Service is okay. I have to always count my change because they give incorrect change alot. Also I was given food without gloves. I threw it out because I was disgusted with the hands that served me. Dirty fingernails and calluses. I don't trust the dining area because it's always messed up with a spilled drink or an order not disposed of.“

“Ain’t no place like flushing Dunkin’ Donuts. The evening staff lead by Brocash (maybe I have the wrong spelling) always make my day better. Doesn’t matter if you getting a straw or a $100 order they treat you and your order with love. Day shift ain’t to bad either“

“I came here for a big order for work - 3 dozen doughnuts, and 2 box o' Joe.

Mira was the only person working and she managed to accommodate my order in a timely manner while assisting other customers on line.

Mira was very polite and provided great customer service, even under a lot of pressure from multiple orders.

Thank you!“

“Inside a Shop Rite. Can’t believe the price of donuts. Ouch! Price changes but they still haven’t lost that donut great taste. It’s a bit crazy being inside a supermarket but I was lucky since I forgot to pick them up before I left my town. Service was pleasant!“

“This location is very convenient I come here kind of often. But I will say I love the manager and how he keeps everything clean and how he keeps his employees in check making sure they do the right thing. I was just in there the other day and he was making sure his employee had his gloves on and speaking correctly to the customers. Couldn't ask for a better person in charge will continue to come to this location“

“Probably the best and my favorite Dunkin I’ve ever been to. The morning staff are so friendly and actually do your drink the way you ask them to. The service is what makes this Dunkin great. They also have almost everything to buy throughout the day which makes the variety of choices great.“

“First and foremost good morning! What a great way to start mine because not only do I run on Dinkin I run my best with greatest Dunkin customer service. Here at 1710 Eastern Pkway has just that. I INSTANTLY got greeted by Kanapathipil with such a genuine friendly smile. He then proceeded to take my order and listened and fulfilled. I ordered a sausage egg and cheese on a croissant with my cheese melted (delivered), a sweet black pepper snackin bacon, not too toasty (delivered), 10 munchkins, 5 glazed chocolate and 5 glazed blueberry, can’t mess that up and a medium iced caramel macchiato with caramel drizzle on the bottom of the cup then topped with whip cream and a little more caramel drizzle and yet again, HE DELIVERED!!!! Everything wa great. I then wanted jelly for my sandwich, yeah, it’s been a thing I’ve done since high school, it’s actually tasty and I forgot you have to pay for those now until the girl that was making the food and looked at me like umm I can’t do that then turned to Kanapathipil who I then figured was either the manager or shift supervisor and told him and he instantly with a head nod of assurance saying give it to her, no ifs, ands or buts, no sorry it’s an extra charge for that, none of that. She handed the jelly to me. He then came back and asked me if I needed a plastic knife, I would have eventually realized I needed one but I said oh yes, very kind, such GREAT CUSTOMER SERVICE!!!! Not to mention that in the hour I’ve been sitting in here enjoying my food and writing this review and sipping my coffee there have been about 10 guest that came in greeting him as regulars, like they look forward to seeing him and him then. Just so pleasant. Ohhhhh, and he gave a dog a doggy cup of whip cream. GO KANAPATHIPIL!!!!!! Keep up the amazing work!!!!! I will be back for sure. I will now become a regular when in the area. Thank you for being so pleasant and for making my coffee PERFECT!!!!!“

“I've had Dunkin where the employees don't know how to make coffee. I was worried this would be one but their coffee tastes the way it should. It's always clean when I go and they move the line reasonably. I've gone before 8am and after 4 and had the same service.Features: They have the seats back“

“Small shop is inside gas station. It is very busy because it also located between Grant Ave Subway pass. station and Sutter Ave building complex. Pastries is fresh and when more than one batista to serve the line move faster. Good location for snack and breakfast.“

“Very nice brand new Dunkin location. Parking is impossible. Store is immaculate. One long table in the rear. Long, narrow store. Employees were very efficient and friendly. Attractive decorations for Christmas adorning the space. Nice photos of old Brooklyn on the walls. Doughnuts were delicious. Coffee was hot and fresh. Nice place.“

“Staff is fantastic and it’s my preferred Dunkin. They just renovated and the poor staff is blinded by the morning sun for a few hours. Can the owners please do something about this? I was just there this morning and the poor things wouldn’t dare complain but it’s not a great situation for anybody.“

“Wow, I was surprised but it was pleasant inside Dunkin. Considering that it is located in Brownsville and believe it or not, Brownsville Brooklyn is coming up. Well Mother Gaston still is not my recommendation for anyone who wants to just go hangout or go for a stroll, there are still many drug dealers there. I live in the neighborhood so I feel I can go anywhere. All in all it felt as if I was somewhere else.“

“This is one of, if not the very, best Dunkin I’ve ever been to!! The workers are super friendly and understanding. They’re super helpful (especially the manager) if anything is wrong with your order, or even if you don’t like the item that you ordered yourself. They are also extremely clean, I’ve never seen them touch anything else with their gloves while preparing food orders. The inside is also very clean and the sitting area is spacious and neat. I’ve seen a review say something about an employee scanning to get points for themselves on a customers order, but I see nothing wrong with that. If the customer doesn’t have the app to scan during that order, there isn’t anything wrong with taking that opportunity to scan for points, I don’t see anything wrong with that. Infact, I’d be happy to help an employee out that way. Just because I couldn’t get the points, doesn’t mean no one else shouldn’t. Learn to be kind with others, workers and yourself guys. I’ll definitely be coming here over and over again!!“

“Looking 4 u guys 2 keep going 2 our Dunkin's bc we r losing them, (those n our Baskin Robbins' 2. We only have 3 left n our area. We lost the big one at the old Pathmark location n, now, the main one on Rockaway Pkwy.. We need our commercial spots, 2 many places r closing down. If u enjoy coffee n donuts, heads up.“

“This Dunkin gets BUSY. I gave the 4 stars for the food because I love Dunkin. Definitely a guilty pleasure. But the ladies in there handle the orders like a champ. It can't always be perfect because of the rush that comes and the online orders but they are great. Bought come across the usual Zombie in there or at the front door though.“

“Place was clean but all the condiments were put away early and available upon request. With the homeless coming in and asking for drinks from the customers, that explains things being put away. Also, I ordered a coffee roll, but it wasn't cooked thoroughly so I had to pick out the raw dough, but the flavor was good.“

“Every time I come in and Amir is on shift, he truly makes my day. From the warm greeting to his genuine smile, he brings such positive energy that always brightens my visit. It’s not just about the service it's the welcoming atmosphere he creates that really stands out. Visits like this are the reason why I wait to grab Dunkin when at work then locally at my home.“

“They mess up almost every order.
Today they were about to give me plain bagel instead of “everything” but I caught that while they were cutting the bagel. So they gave me an “everything” bagel. But when I got home I discovered that my veggie Sausage egg and cheese sandwich didn’t have any sausage.“

“I rarely give 5 Stars to a Dunkin, or any fast food place for that matter, but they really went out of their way to be nice and helpful at this location. My wife and I had difficulty ordering through their app for some reason, and the guy in the place was very patient and helpful and friendly, and although he had the same problem with the app, he managed to get us what we wanted. Also a very clean place, with plenty of free parking in their lot out front.

Parking: Plentiful

Kid-friendliness: Very kid friendly.“

“My drinks taste good when the people behind the counter focus on listening to what I order instead of judging the kind of drinks I ordered by how much sugar or syrup I ask for. There's a girl who works there who always gets my order wrong - even though I'm reading it slowly and I even show her my order on my phone. The donuts are stale - I like old-fashioned. This place is in the middle of nowhere and no AC.“

“Finally opened after seeing the sign up there for over a year. The one next to the train station closed and it wasn’t that good. This one is further down but everything tasted fresh and not old and dated looking. Customer service was good and inviting. Dunkin’s are going to be great or bad no in between. Dirty and old looking or new and clean. Glad this one is new and clean and hopefully they can make it stay looking clean and have great customer service.“

“Every time I purchase my coffee I ask for a certain type of coffee, I always ask for extra ice, and my coffee is not made that way they give you very little ice it's supposed to be iced coffee and the coffee is hot, and it does not taste like real coffee at all. At first it was strong now it is so weak. This makes me so sad 😔I'm starting to feel like I need to stop drinking Dunkin donuts coffee“

“This is a dunkin' donuts.That is on a gas station in the middle of the belt parkway in brooklyn new york. It is a very small dunkin' donuts with nowhere to sit and pretty much nowhere to move. All you can do is order and stay out of the way of other people trying to order or pay for gas. Other than that, if you're there to get coffee or basic dunkin', donuts, you get your order and leave, there's nowhere to sit or stay.“

“This place is the absolute best. It does get crowded at times but it is in a very busy area so that's expected. Aside from that, the employees are always welcoming and attentive of your order. Because of health complications I have a very complex order and they always make sure they get it right every time. Awesome location!“

“I have been coming to this place for 25 years and every day I'm always greeted by the charming individual who goes by the name Bahlol Farhan Lodhi who hasn't aged a day in 25 years. He always offers me a glass of his jam e sherein and gives me 90% off on every order“

“The manager of this Dunkin Donuts is amazing. Always so friendly, upbeat, and kind. He keeps the place running so smoothly. He is so proactive and always moving to get orders prepped ahead to move the line quickly, sweep out front, clean the back...whatever may need attention, he is on it! Also, you can tell the kitchen is so clean and organized. It's impressive and his warm and wonderful energy is a joy to be around.“

“I got in and out with no problem, the ladies was helpful.Place got busy fast, but they clear the line quickly.I only ordered box coffee and hot chocolate.

Parking: Not a big lot but people come and go fast.

Wheelchair accessibility: Yes.“

“My absolute favorite Dunkin' in Brooklyn! The team here is incredibly efficient and always gets my order exactly right—which isn't always easy during peak hours. Whether I'm grabbing a quick iced coffee or a dozen donuts for the family, I always leave with a smile. Five stars for the hard-working crew at Canarsie and Rockaway. Don't forget to use your app“

“This morning it was such a disaster with dealing with the waiter/cashier she has such a bad ass attitude that nobody from MTA likes, whenever you ask for something it seems to be a problem and the manager who runs the place need to revamp his staff or corporate will be getting a call from me by the end of the week before the Holiday.“

“I usually come by on Wednesdays in the afternoon.There is one guy with glasses who is always so nice and refreshing,I love that he always gives me advice/heads-up on my orders just in case(i tried a drink once w extra toppings thinking it would taste good and it was really bad)🤩I would love to give a 5 star just for his services alone but im giving a 4 star because i decided to come not on a Wednesday recently and was completely ignored by staff so much that customers had to let them know I was actually waiting ahead of them😅 and the drink wasnt up to par 💔“

“I had a great 4-star experience at Dunkin'! The atmosphere was a total standout, earning a full 5-star rating for its excellent vibe. The food and service were also very good, each earning a solid 4-star rating. It’s a wonderful local spot for a quick bite in a perfect environment!“

“Great food, Great staffs and Great service.

Brand new store, net and clean. Sometime if the store gets too busy service could be bad. But if you request them politely they would remake your food and try their best to fix the issue. Never had bad experience with them. Highly recommended. 👍“

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“The service was good. I spent 850 on 2 Boston creme donuts and a small coffee. A little too steep. But at least the donuts where fresh and the coffee as well. The atmosphere did not seem like a dunking donuts. It looks like a smoke shop to me.“

“It takes a lot for me to leave a review. But good god does this place deserve 5 stars. It’s hands down the best customer service experience I’ve had in a Dunkin, and arguably some of the best in New York. I feel so welcome every time I step foot in the door. Staff? Professional. Coffee? Delicious. Cleanliness? Pristine. Go here.“

“I am really surprised to read all these negative reviews. My experience at this Dunkin Donut was one of the best. The manager and the associates were very professional and attentive. As a customer I felt very welcomed and appreciated. The best part of the visit was the tea. It was one of the best, just like how my mama would make it. The donuts and egg sandwich were on the money and hit the right spots. I will definitely be returning to this Dunkin Donut whenever I crave good breakfast and friendly customer service.“

“So I went to the to the Dunkin’ Donuts because I was very hungry and I met a employee named Omar not only did he help me out with everything that I needed he helped my family out as well. He is by far one of the best Dunkin’ Donuts employees I’ve ever interacted with in my entire life. This man definitely needs a raise.“

“This was my first going to this restaurant and I was really happy to see that it was all Kosher store. Everything was vegetarian so I was not restricted to few items to try within Dunkin. The customer service was excellent as they were very patient in answering all of my queries. I had tried the Sourdough Sandwich and lined the taste of it. The price was reasonable. The store was very clean and well maintained. I noticed that one of the customer who was elderly lady needed some help and the customer representative went above and beyond to help her out in every way possible which is great to see. I would highly recommend this store if you around the area.“