“Sorry no pics as I was rushing. But I have not been to McDonald's in quite some time.But this ultra modern place was very convenient, easy to maneuver, had payment window and pickup window. The customer service was friendly and professional from the person who took my order and payment to the person who handed me the order.Now let me tell you about the Big Mac I had! Opened the container and there sat the most perfectly created mac I have ever seen, so clean and actually the bun was shiny! There was enough mac sauce that it made it delicious! The most beautiful, messy big mac deliciousness,I was so happy I decided to stop here to pic something up!“
“YOU MUST EAT HERE. All star staff, give everyone a raise or a bonus. The drive-thru was full so we were queued on E 58th St with blinkers. Some couple with a pile of kids in the kids cut off about 4 of us & blocked traffic to get in the drive-thru from the oncoming lane.We were able to cut them off but they were honking & cursing. They popped a curb to skip all the cars in front of us & tried to order at the window.The McDonald’s staff pulled them forward and made them wait to get their food because they cut people off. Incredible, doing God’s work. Equitable. Fair. Just.This is McDonald’s.“
“Typical McDonald's food. The PlayPlace was the place to be as a kid, but I believe they recently removed it. Service is fine, but they've gotten our order wrong about 30% of the time and you don't really have any space while pulling out to check if they gave you everything.Parking: Free parking lot, but only a dozen or so spots.“
“I bumped into this location early early in the morning on my way home. It was a little crowded, but the lines seem to move very fast, it's preferred that you order your food at the kiosk staff is very nice. My food was delicious, it was warm and taservice service is efficient and effectiff for this busy morning.“
“Updated but it means less people in the front. Wait for food is longer than before. Still the same old MacDonald meals, but with the new touchscreens and computers, one can order regular MacDonald 's anyway you want (including burgers without buns).“
“My go to spot for a quick snack. Post Covid remodeling. Smaller spacing than before. Has kiosk for self order but they are so huge the whole world can see. Usually pretty clean. Staff not the friendliest but hey I just want in and out. Process pretty quick and seamless. Will continue as my go to spot. Note as all fast food check your food prior to leaving. Ate it all no time for a pic.“
“I like this place. I ordered here a few times and they don’t get the orders wrong. The McDoubles and double cheeseburgers always have pickles, onions, and ketchup. They even ask if you want to take anything off. Now my favorite part: They don’t slack. Now, I’m not a task master but I greatly appreciate it when I request something and the employee does it for me. Know what I wanted? Fresh fried French fries. I love those so much I ordered a large. I would supersize it if they still had it. I requested it and they said I got you, so I received it. I’ve actually had times from other places where I requested it and I didn’t get fresh fries. They even gave me two sauces without charging me extra, they hooked it up.“
“I was blown away when i visited this location. I used to live around the neighborhood, and the ambiance was not neat nor where the staff was friendly.To my suprise, when i visited early January, i was very happy with the turnaround. It was so nice and gave the starbucks kind of vibes.This has to be the best dine in experience i have ever had at a McDonald's.Thanks to the whole team, and especially Jaquashia, the manager in training. #promoteherThank you for your service, and pls keep in the good work.“
“This Place It's Really New Detailed Also The Food Comes Right Away And Well Cooked The Workers Are Nice I Recommend This McDonalds if you are in Brooklyn also it has a lot of space and drive in food comes fast also and if you order from home food she come no less than 15-20 minutes I'm Proud Because There are McDonald's that is 1 star to me“
“This McDonald's went under renovation and added a fresh modern touch to it, they also hired security guards! Which is awesome and most definitely makes customers feel safer and makes you want to dine-in more now that it's more relaxed, modern and safer.“
“I always order thru the app and always gets my things right, people always have my things ready and don't have me waiting for long.Wheelchair accessibility: They do have a ramp for people that need to get inside including with strollers.“
“I have to say that my visit this Sunday was the best ever, service, care, cleanliness, look, and ambiance.I used to visit this location for many years, and i was blown away whenni visited this past sunday to see all the improvements.This is the best service i have ever received at a McDonald's.There was a lady that really stood out. Her name is Jaquashia. She is a manager in training.She is superb! I made sure to let her know how amazing she was and wished her the best of luck.The whole team deserves kudos. ?Wheelchair accessibility: The sitting layout allowed for good wheelchair accessibility.“
“By far one of the cleanest and fastest Mickey D's I've been to. Waited not even a full minute for my frozen Coca-Cola. Everyone working in there looked young and was working hard def not like the lazy people at the one in Union Square.“
“The food was good and tasty and hot and I got my order right and it was fast tooParking: They have their own parking lot you can always get a park at this McDonald'sKid-friendliness: You can have kids party hereWheelchair accessibility: They have wheelchair access“
“The managers here especially the little short male who is so sarcastic and very uninviting. Unfortunately this is my neighborhood place and I just have to grin and bare it when it comes to customer service. I've called corporate on this store and it hasn't improved. They should look at their sales and wonder why they aren't as busy as other McDonald's sometimes I will drive further for better customer service.Parking: The parking lot is better than the customer experience!Wheelchair accessibility: I feel sorry for anyone that is disabled because they don't care about the able-bodied customers and I can only imagine how they would treat a disabled person.“
“This is the best McDonald's that I have seen here, the best workers they are polite here separately for delivery people separately for ordering Who gives a lot of parking there is a lot of space inside for children for those in need of help they arranged it very well I liked it I recommend it to “
“They need more help not enough staff at front counterParking: This is stupid question if you ask me is there parking,is the parking free and is there a lot of parking what eles do you need to know about parkingKid-friendliness: Kids can go there and the kid meals have toysWheelchair accessibility: This is stupid question if you ask me is there wheel chair accessibility,is the parking free and is there a lot of parking what eles do you need to know about parking“
“This McDonald's is always clean ? ? and the Food is Always HOT ? But I live on Pitkin Ave and Osborn street and the McDonald's just A Few Minutes From My House IS Crazy ? DISSCUSSTING The Worker's Are Not Doing Their Job's The Tables Stay Filthy 24/7 And When The People Who Come in And They Don't Know How To Use The Computer To Make Their Order's They Are Not There To Help The Customer To Make Their Order's The Worker's Are Walking Around Talking On Their CELL PHONES TO OUTSIDE FRIENDS AND FAMILY MEMBERS!!! WOW ?“
“I've ordered from this McDonald's time and time again, both in person and through Uber Eats/DoorDash, and the service is always fast and impeccable. Recently, I ordered a Big Breakfast with Hotcakes via Uber Eats, and just when I thought "@#$%, I forgot the syrup," they included that and all the other necessary condiments. Plus, the food was warm and neatly packaged.“
“Ok..I know we are talking about McDonalds here. But I have to get it on record that this particular location is a horse of a different color. The staff/welcoming and personable. Truly go over and beyond. You have an issue-THEY LISTEN TO YOU and HELP!!! They smile when taking your order. The tables are clean and wiped down constantly. And last thing is the drive thru staff in particularly Iris is Absolutely Amazing!! I HIGHLY Recommend if you are in the area and feel like having a 'cheat' day, haha!“
“Actually, I've eaten from many McDonald's locations. This one, i do feel like they care on what you're eating. It doesn't feel rushed. (Fast food). They don't just put ton of mayonnaise or ketchup, etc. You receive a good tasting, fresh bite impression.“
“This mcdonald's is not the mcdonald's from the nineties. You get served at your the kiosk makes everything so much easier. The atmosphere is welcoming and the environment very clean. Customer service was amazing. Great place to take your family and kids.“
Fast Food • $
“I went to McDonalds for a quick snack while visiting the mall and when I tell you from the walk up Veronica was so pleasant and welcoming. She listened to my order then suggested I take a look at the screen for the buy one get one free promotion! I was so happy I switched, saved money and I was even able to try a new sandwich. The McCrispy is GREAT!!!! Best things hands down. This store in the past was so unwelcoming, I can say because of Veronica that has changed.“
“Bring Back the 24 hour window service. (1997). I miss getting a bite @2:11 in the am. Download the Mickie D app. There's always great deals & points. You can redeem for free Mds Food. The?is only $2.06 & so GOOD ? T$OFjDWheelchair accessibility: There's a ramp. ? ? ♿“
“Walked in tonight to get some apple pies. They sure are getting smaller and pricier! Still tastes great and I like them, hence the only reason I buy them and the only reason I purchase anything from McDonald's.Service was fast and pleasant.The location was busy and service was fast!“
“I like this store. It's spacious and clean, and their staff is friendly. Orders are issued fairly quickly. But I do not recommend visiting this place on weekdays from about 2 to 4 pm. At this time, schoolchildren come here, there are a lot of them, so at this time there is nowhere to sit, they behave noisily and make the trading floor very dirty.“
“It's a McDonald's. Food is the same. The service is better than the other McDonald's around. There's still a play place. They recently remodeled. Overall better than the other McDonald's around. Drive thru sometimes takes a while... It's faster to pick up “
“Food’s been solid every time I order, but I’m deducting 1 star b/c the staff is mad stingy with the fries. Like, homie, fill it to the top of the carton, as depicted in the photos. Does the manager dock their pay if they fill the fries or something? You’d think they pay for the potatoes themselves.“
“It's a nice McDonald's if u r looking for a quiet place to sit down. They have an upstairs with a play area but it's always pretty empty which I prefer. The food is same as any other McDonald's and the frappe is almost always working!“
“So I have to say this new McDonald's been through reconstruction n it's wonderful to look at. This new McDonald's look like Manhattan McDonald's no lie(but I feel the staff feels unsafe) the service is 3/5 so far but my stars is 4/5 for its new look #FaceLiftMcDonaldsUpdate: hello, this is very concerning about this McDonald's,yes the McDonald's new face-lift looks good but the middle is open for anyone to walk right in is very UnSafe for the staff which is an hard for everyday Teens & older employees that do work 9-5 or late shift.one of the staff members said she is afraid of some customers because of the outbursts over dip/ice cream & others things.I call for a safer resolution for your staff members then this open table & cashier area.. pics down here1 star for the Atmosphere because of the unsafe conditions the staff has to deal with. They need to change this asap“
“Service is good food is good but we have bad situation last week because the person in charge screamed to the employees in Spanish in say stuff in Spanish no appropriate in a business place remember some people understand Spanish, in also make a remark went people order Shamrock shake because they can pronounce correctly.“
“It's a McDonald's. The food is fast and good. My only issues that I went into use the ATM and it was not working. But everything else is fine place was clean folks were wonderful please continue to hit that like button and subscribe thanks again have a great day bye.“
“It is another restaurant in the McDonald's restaurant chain and has the entire restaurant menu. The staff's attention is good and they serve quickly and efficiently. The products are of good quality and are prepared with hygiene. There is a health service that is not very clean and which is not given much attention. It is a busy place for locals and tourists traveling through NY.Vegetarian options: There are few options for vegetarian dishes. A couple of salads.Dietary restrictions: There is noParking: Parking in the area does not exist unless you have visited another location that has parking or can find paid street or private parking.Kid-friendliness: Yes there are options for childrenWheelchair accessibility: Only at first level“
“Stopped by for a quick bite at this McDonald's in Brooklyn and it was a delightful experience! The food was spot-on, just how I like my McDonald's to be. The service was swift and the staff were all smiles, making the visit even better. Plus, the place was spotless. Great spot for a familiar taste in a pleasant setting!“
“Good MacDonald on Cony Island Subway✓- 1 minutes.✓ Honest Review. Feedback.✓1. Wonderful McDonald's.2. Coffee for $2.82 with milk Latte.✓3. Cozy atmosphere, you can work on your laptop, there are always places to sit.4. Service and Staff, tired and with poor English, will hardly surprise you for $16✓-$17✓ per hour. Politeness and smile are absent.5. There is never any paper in the Electronic Machine, and you have to prove that you paid with a card.6. The area is good, they always play super Hip-Hop new releases from Tazik-Mashina.7. Here at MacDonald you can always go to the toilet for free✓, the door is open.8. Many Homeless People sleep in This Place, but they are either crazy or Harmless People. Basically a regular MacDonald on Coy Island Brooklyn New-York.I wish everyone well and a great mood.Happy New Year, May your dreams come True.??? True story ???“
“I had no problem with this McDonald. I went there twice without incident and I enjoyed my food, no mistakes. The tables were clean where I was and people were not crazy or anything. The staff was as usual, so overall nothing to say in particular.“
“5/5 stars for being a McDonald's that makes McDonald's food the McDonald's way. If that's what you are hoping to get, then you can get that here. Pleasant and fast service at the drive through. Food was hot and McDonald'sy.“
“Recently there’s been this new worker there and she just so kind and sweet it really brings the atmosphere of the McDonald’s up.The only thing i’d say is that when the McDonald’s gets busy the food takes forever which is understandable but still you’ll be waiting like 30mins for your food.Kid-friendliness: It’s always been kid friendly with the happy meals and toys.“
“Their environment was not so clean but not so dirty their food is good I go there all the time if I ever want McDonald's one time when I got delivery the Dasher ate my food but other than that I never had a problemParking: The parking lot is only for customers who are picking up from McDonald's for customers who are going inside the McDonald's“
“PLEEEEEAAAASEEEE OPEN THE MCDONALD’S. I LIVE RIGHT ON 52nd St. MY CHILD LOVES MCDONALD’S AND SO EVERY KID ON SUNSET PARK AND BEYOND ? EVERYBODY LOOOOVES MCDONALD’S. PLEASE OPEN BEFORE THE SUMMER LEAVES US ??? THANK YOU. Will take review out WHEN IT OPENS.“
“This location was excellent customer service. We took our special needs students on a community walk to McDonald's. Crystal, the person who took our call, made the necessary arrangements and accommodations for our students needs. The kids had a wonderful experience and were very excited!Thank you soo much!Kid-friendliness: Staff made accommodations for special needs students.“
“Stopped in for a large Coke and was told to go to the first line(there were2) by one of the employees who stood out front directing the store traffic. I stood on line for at least 2 minutes while a woman and her child were placing their order. Unless they were requesting ingredients for every item on the menu, there is no reason to hold up a fast food line that that and be so inconsiderate of other people. I started to walk out and was stopped by the employee out front. Line too long? What did you want? A Coke? Give me your money and I will get it for you. Immediately she hurried, went behind the counter, rang me up, got me my change, and went back to her position out front. Another worker took my soda, got a straw, and immediately went to me and gave me my purchase, apologizing for the line. WOW!!! I commend these two employees,as I have never seen customer service as wonderful as this. If they read this, I would like to THANK YOU BOTH for this service and for actually caring about your customers!! God Bless You Both!!!“
“Best McDonalds in All of New York City! Hands Down! The place is clean, food is delicious and the seating area is super tranquil and peaceful. Order your meal, garb points on your McD app and enjoy it while sitting in the sunlit dining room. Plenty of parking if you drive and the staff will deliver the food outside to you if you need it. Also, the staff here takes extra care when preparing your food which is why it taste just that much bettter! I'm Loving It!:)“
“Good value for your money, but fast food not the most healthful. The staff is ok, but some tend to be hostile to you if you're a white female.Kid-friendliness: These places were BUILT FOR KIDS!Wheelchair accessibility: It's all ground-level.“
“This is my go-to McDonald's, and every time I head to Mcdonald's it's here, and it can get pretty lively. If you don't necessarily want a line, I do not recommend coming at 12-2 pm as they are the busiest hours of the day usually. The service is okay as the employees give what you need, but can something be easily angered.“
“My food was given to me right on time. There was this wonderful girl who works there I just had ask her name. I saw how she worked multiple stations and was in awe. She said her name was ariella and continued to work at her many stations. Her hard work impressed me and inspired me to write my first review. I think she has shown enough good working spirit to get her a promotion.“
“This visit was amazing thanks to a worker named NESS. This woman had a smile from start to finish and made sure my order was correct. She took the time to make sure everything was there and seemed happy to do it. Give her a raise. 27$ an hour she deserves.“
“Overall - a good restaurant. Traditional menu for McDonald's restaurants. Not all the food here is healthy, but sometimes you even want some Big Mac)) It’s quite clean. Parking on the mitter is nearby, but there are not always free spaces - this is a clear disadvantage, because adds inconvenience to visitors...“
“I stopped at McDonald's yesterday and this morning for breakfast. Running late dropping the children off to school. The children love McDonald's. McDonald's Atmosphere was pleasant. Courteous with a smile means a lot in the morning.Parking: This particular McDonald's is located on the corner of Eastern parkway and Utica avenue. Very congested.“