“The Roman Burger is a masterpiece. You are a true Clevelander if you love Roman Burgers. I prefer Roman Burger to Polish Boy as far as Cleveland culinary delicacies go. Awesome staff that works hard and cranks out the food in a hurry! Roman Burgers rule!“
“Holy smokes !! There was a deal going on for Charley's on ubereats. Buy one get one chicken teriyaki sub - I never had Charley's before. I got two of those and a order of the ultimate fries, and a large ? ? lemonade! DELICIOUS. I was totally not expecting it to be this good! Food was delivered warm and toasty, fries were still crisp. The flavor the sub had was off the hook, and the fries were salty and delicious. Whoever was on duty did their job and did it WELL! Thanks for an awesome first taste! Definitely gonna enjoy Charley's more in the future!“
“This dude is a national treasure. After ordering subs for some members of the household, I was thinking about getting wings for myself and asked if boned wings were breaded or not? “ oh I don’t know, because I don’t work in the kitchen at all, they have me up here all the time”. The kitchen was literally less then 2 steps and he was the order taker. This man needs a promotion ASAP!“
“My first time coming to this Mr. Hero and the staff was absolutely amazing. They were very nice, friendly. They asked how my day was going and told me I would be back next time and they remembered me. My second time visiting this location was for lunch with my daughter. I can’t remember the nice Indian lady but she was so nice to my daughter. She asked her how was school going, asked her favorite subject etc. Just like the first visit they said we would be back soon. The food was fresh, hot and delicious.“
“This is a great place for a delicious Sub ! The people are very friendly and the food is prepared fresh. There is actually meat in there sandwiches. No skimpy portions here. Not cheap but worth the price. The restrooms are clean and there is ample seating in the restaurant. Plenty of parking out front.“
“Had a great visit overall! Customer service was phenomenal! Wagdy (hope I spelled that correctly) was so helpful and made sure our order was correct since there is an allergy in our party. The new Louisiana Cajun fries were delicious! Definitely try them out!Dietary restrictions: Took dairy allergy very serious and we appreciated that!“
“Best cheesteak in CLE. Nobody else can compare to this place. Everything I've gotten from here has been amazing. I hope everyone tries this place. Hidden Gem!! I spent $21 on a large Buffalo Chicken and fried pickels. But I really recommend the Chicken Bacon Ranch, Spicy “
“Because This Mr Hero has been so consistent for so long especially with the same grill cook all these year, it gives people a reason to try the other Mr Hero outlets that do open. They are a staple in this neighborhood and area. Great job. Good examples.“
“The subs here are very tasty! The wings are ok, the milkshake are good but can be a little more thicker (I'm sure if yu ask, they will ablige) they stay open pretty late for people who get off work late and want to grab a quick bite to eat.“
“This is the CLEANEST Mr. Hero I've ever seen! I called ahead to confirm closing time and they informed me when I should arrive to ensure that I wouldn't cut it too close. Located in a shopping plaza, the restaurant was easy to find. The place was so clean! I always visit a Mr. Hero when I'm in town and I was not disappointed! The staff was friendly, knowledgeable and professional. Everything was fresh and tasty as always! Thanks! ??Romanburger?Parking: Parking was plentiful in the large plaza.“
“Love their food, everything is cooked fresh to order but it doesn’t take that long since they always have a lot of people working. My husband and I eat here probably once a month. We went here today and one of the workers gave us free cookies while we were eating shout out to you lol. Not super cheap it’s about mid range, like a step up from fast food. Worth it though.“
“Everything is always great when I come in clean, fast service and I’m always taken care of greatly. But today I had to walk out due to being disrespected by one of the red shirts names Gavin. For some reason this guy ALWAYS has an attitude and just doesn’t match the standard of the store at all.“
“The fellas were really kind, the cashier I believe ones was named like Khalil or something like that. He was really kind and helpful and did not seem to get inpatient as I answered the phone in front of him. usually I don't answer the phone at these odd times but it was my divorce lawyer. Khalil even asked about it such as if I get to keep the car and when I get to see my kids. I thought it was rude at first but I saw his pretty eyes and I knew he was a kind man. The chef in the back was really good at what he does, not compared to usually from this location. I think someone said his name was Michael, shout out to you Mikey!!. The only reason I could not give a five was because of rude manager who was interrupting Kahlil while he was taking my order. Also a dollar fifty for extra meat, come on dog that's to much!!“
“We ordered delivery and it was great! They even called to confirm our special requests on the sandwiches.Love the romanburger!Must get waffle fries and a cheese cup!Tuna was excellent.The mozzarella sticks were very good!Breaded mushrooms were good!Jalapeno poppers were also good.Everything arrived hot and fresh. Packaged with care in a box!I'd definitely recommend this location! Give it a try!“
“I was so happy I made the decision to come here and sit down and have lunch. I was so impressed with your staff. From the moment you walk in the store, you're greeted welcome to Charlie's. They're very accommodating on your meal, attentive, friendly and professional.They work together as a team. The line is short. The food is quick and it's hot and tasty. The atmosphere is pleasant and the restaurant is spotless. Thank you so much for a great visit. I'll be back again.“