28 Best Ice Cream Shops in Staten Island

“one of the best carvels! always spotless , great customer service and always helping the community!!@!@ please support local“

“I was about to write a positive review praising the quality of this establishment when I noticed the recent reviews at the bottom. I visited the store around the same time the last two reviews were posted with my kids and was disheartened to see the negative feedback from grown adults, given the store's high volume of customers at the time of the review and the evident efforts of the staff, who are working diligently for minimum wage. Having been a frequent patron, I have consistently experienced exceptional service and care by the staff.“

“This isn't the first time I went to Ralph's. It was in the summer right after I came from Jimmy Max With a bunch of People. 70 degrees, perfect weather and a good time to have a Frozen treat.??? Last time I had coconut flavored Italian ice, this time I had pina colada cream ice. In this location is like a little plaza and it had a spot which showed a whole menu. They even had ice cream, smoothies, cream iced and many more. I looked in the window where they prep the ice cream and it smelled like fun. ? I think I might want to come back some more flavors to try out.???“

“Ask for the pumpkin latte ice cream . Not on the menu but available til late fall Sooo good!“

“Extremely clean environment and very friendly n helpful staff... I loved the choices of protein and salad mixes... however- although I ordered 3 proteins, the salmon, shrimp n Ahi tuna; I wasn’t crazy about the Ahi tuna. It had no taste and the texture was spongy- my choice of the sesame dressing left the salad very wet and soggy by the time I got it home! I suggest eating there or ask for the dressing on the side!!! Bubble Tea’s & ice cream flavors were AWSOME!!! I highly recommend...“

“Great ice cream! Reasonably priced for the convenience of a food truck and they were very accommodating to us and our family.“

“specialty shakes. the fruit and milk teas are pretty good“

“great service, always. yum“

“Premium ice cream or cakes, which you should expect to pay premium prices. Everything is good, and I do love their cakes. The staff is helpful in ordering and has never made an error with us. It is not a matter of choosing the best versus other places. Sometimes you are in the mood for Coldstone, Carvel, fro-yo at Yogurt City, or some delicious homemade ice cream at Something Sweet. You make your choice and get what you expect to get. Coldstone is for big, tasty, and pricey.“

“The Italian Ices are amazing, so good lots of different flavors and even sell pints, great value, wonderful people can’t wait to get them again.“

“Great service with a smile! Lots of specials! Love the soft serve!!“

“As another Great season of delicious italian ices from Ralphs comes to an end I would like to speak for all customers when I say that this years customer service was the best in recent years. The staff is made up of high school and college students that were extremely nice. In the many times I visited Ralphs this year, I was greeted by a worker named Bill on multiple occasions. Bill, always wearing his green Yankee baseball cap, was very helpful and outgoing and would usually give me the weekly breakdown on the yankees season which I quickly started to look foward to on my trips to Ralphs. All in all this location is the best by far in Staten Island. Can’t wait for you to be open again!!“

“Before walking into carvel, I had hurt my finger and was in need of a bandaid. I ended up asking the worker and he looked very concerned for me. He ended up taking out a first aid kit and put the bandaid on me with a healing jelly thingy. He didn’t have too, but he did. I think that shows how much he cares about his customers. The sundae was 10/10 as well! 🍨😋“

“Awesome Cold Brew soft serve! Great staff!“

“Quality products and excellent customer service Highly recommended Thank you for being there in our time of need“

“Always stop here on our way to visit family especially for birthday cakes but this time was dissapointed in both the size of the square $25.99 cake and its design. 1st the cake looked like it was shorter and missing a layer but the worst part was the blue DYE in the decoration. It was so dark it got on everyone's fingers, mouths and hands and wouldn't come off! The design wasn't as nice either. Please look into other less messy alternative dyes so people are not subjected to the mess we were!“

“best ice cream ever. i’ve went to about all the carvels on this island and i would say this is the best one, all the staffs are very nice especially josephina. ice cream is very flavorful and the vanilla is very creamy and rich. 10/10 experience definitely recommend this.“

“They are very customer friendly. I called twice right during closing (without realizing) and they were kind enough to keep the store open for me. I get the mangoneada personalized and the price is adjusted.I drag my boyfriend every weekend to get some ?“

“The only “restaurant” in the outlet, we made a brief stop to grab a bite to eat.
I don't recommend the hot dog, very small without sauce without onions or anything else, a small sausage in a bun the size of a bun 😅
The burgers, on the other hand, are generous and apparently very good.
No waiting on our side, served quickly.“

“The best soft serve on the planet!“

“The Italian Ices are amazing, so good lots of different flavors and even sell pints, great value, wonderful people can’t wait to get them again.“

“Delicious Hamburgers Good food“

“Ask for the pumpkin latte ice cream . Not on the menu but available til late fall Sooo good!“

“We don't have too many froyo spots on the island. This place is close, convenient and usually not too busy. The froyo, is refreshing and the toppings are fresh. I recommend the nutella/peanut butter froyo with pretzels and recess pieces!“

“Carvel made a wonderful cake for my Husband's Birthday. Thank you Jason and Janet.“

“I always get great service at this carvel have a couple of young kids who go to college and work there and they are very well trained and very kind ...and the place was spotless very very clean..it is nothing like the other carvel on Amboy road across from stop and shop now that store is disgusting very dirty even the people are dirty as can be...and 1 last thing that disgusted me they don't have a working cash register they give you change from dirty taped on cups that look like they have been there for years and after the give out the change to the customer right away they scream out next in line and person didn't even wash there hands after reaching in that filthy cup of dirty change ?????“

“The food is amazing, I enjoyed everything. Defenetly the spot. Had a chamoyada jam package with chamoy tajin and candy. A large selection of candy for any party and events they also have this huge crazy pineapple fruit cocktail with candy. I recommend it ?“