“I placed an order for my students the morning of and the staff were very helpful! Upon arrival (earlier than expected time), they had everything packed up & ready to go. They made the tax-exempt process so easy! My students enjoyed the sandwiches and I’ll definitely be ordering again in the future!“
“Last night started off a little rocky (20 minute wait after reserving 3 weeks in advance, first table offered was a high top in the noisy bar). Then the professional and polite service kicked into overdrive, and resulted in an exceptional experience. Neil (a manager) and Fernando (our server) were both extremely attentive. A perfect martini to start. The crispy lobster and shishitos appetizer was great. Wedge was a little dry. The filet was perfect, as was the spicy crab Campanelle. The key lime was a little too tart, but the butterscotch sundae was great. What made the evening, however, was the friendly and professional service. Will definitely return.“
“After growing up within the Latino community, eating authentic Mexican dishes, and learning how to cook within that community, I'm pretty particular about the Mexican food establishments I give my hard-earned cash to, because I know what good Mexican food is and it is often not what you get...Cinco Hermanos gets my money happily!As such, I often have certain requests that may not be on a menu, but I know are doable, based on my knowledge of Mexican cuisine. Not only do they happily receive my request during my phone order, the request is always executed correctly and to my liking.My husband doesn't like certain things in his burrito, and when ordering from other places, those things were either in there, or replaced with other "fillers." He orders the same exact thing every time, so he has often been disappointed...and his requests are easy like no lettuce and no rice inside the burrito...no biggie, right? The first time we ordered the way my hubby likes his burrito, from Cinco Hermanos, not only did they get the order right, they added some extra meat in the burrito as the "filler." That's customer service and attention to detail right there!I love that their tacos ARE NOT GREASY!! We love tacos al pastor, but they are often bathing in grease, which is actually just laziness on the cook's part...I know, because I make them at home, often. I usually don't like to order carryout tacos as a result, because they arrive home soggy and greasy...NOT the experience I've had at Cinco Hermanos! The tortillas rarely have any extra grease on them and the meat is the same. Any tacos I've ever ordered from them arrive home intact, non-soggy, and as delicious as if they were just prepared in my own kitchen!I also really enjoy their green salsa...it tastes like homemade. You can tell that they used fresh ingredients and that it was made in smaller batches. It's hard to explain, but trust me when I say it is one of the best green salsas I've ever had, including some homemade authentic versions. It's a little warmer than most, so be prepared for that, but it is crave-able!If you're looking for a stellar caldo de res, this is the place! Not only did it taste like the thousands of caldo's I've enjoyed in Mexican kitchens over my lifetime, it was served the way you'd be served in said kitchen...plenty of meat and veggies in that delicious broth! My typical experience ordering caldo to-go, is a container with a lot of broth, one or two small pieces of meat, one small carrot, more cabbage than anything, and half a potato...not even enough meat to make a decent taco to eat with the broth. I ordered this one weekend I was sick, and let me tell you, it hit ALL the right spots! Rich broth with an abundance of meat and veggies...exactly the way it would be served in my home kitchen. I was floored when I opened the container and saw it, and then more pleasantly surprised when I tasted it...perfection! Just know that it's only available on weekends and totally worth the wait! Oh, and one of my requests, LOTS of limes, was absolutely fulfilled, happily. Hats off to this place for great customer service!I've not had one thing on the menu that has displeased me, nor has my husband. Not one.Not only is the food delicious, the service is impeccable. I have certain requests when I order carryout, not excessive by any means, just certain things we prefer, like only green salsa and no plastic utensils necessary. At other places we've ordered, 8 out of 10 times, there's a bunch of red salsa in the bag - along with the green - and a bunch of plastic forks that end up in our garbage can. EVERY SINGLE TIME we order from Cinco Hermanos, the instructions are followed to a T, which tells me that they're good business people and not throwing their money in our garbage can. As a business person, I find that smart, admirable, and a likely indicator of how they run their business on every level.Here's a good "tell" if a Mexican restaurant “
“Absolutely love this place! I had no idea it was 100% Gluten Free, when searching for Gluten-free restaurants, this one doesn’t show up. But because it’s entirely GF, it would be awesome to add this to the Google Business account so it appears on searches.Vegetarian options: Tons of delicious veggie options.Dietary restrictions: 100% Gluten Free, options for every diet.Kid-friendliness: Great food that kids love!“
“I got the Classic Philly- and it was outstanding! It literally just melts in your mouth, cheesy bite of deliciousness. I also got the cheese fries which were also phenomenal and definitely can tell made out of REAL potatoes versus a frozen bag of fries.I’m not even mad I got it all over my work clothes eating in the car because I have a 30 minute lunch break. My only disappointment was I called twice and no one answered the phone and went to voicemail.I don’t know why this establishment didn’t have more people in (maybe because it is Sunday) because this is the BEST sandwich I’ve had in the Lake County area! I will be back again!“
“Went with my friend and my sister. We started with cocktails and an appetizer of Bruschetta con Mozzarella. They both ordered the Rigatoni ala Vodka and I had the Sea Bass Pomodorini. Excellent Italian food! We were all very pleased and full.“
“My husband and I went here for our anniversary and we had the best experience. Our waiter was amazing he was very sweet, caring, and funny. Simply because of him we will be back again soon.Dietary restrictions: The gluten free noodles are very good.“
“I went in the drive thru so I can't say anything about the atmosphere. What I can say is that Portillos always had good food; I get hot dogs w/ everything on them (no peppers) and cheese fries. The line moved pretty quick and the workers were friendly. I would go again“
“First time visit. Had a good experience. Rachel took my order and was very polite and personable. It was a pleasure chatting with her while waiting for my (to-go)order. While waiting, I also watched a team of employees work well together (even through the were short staffed). Our food was pretty good. Personally not a fan of the baked potatoes as mine was overcooked. Highly recommend the Cuban sandwich.I spoke briefly with the GM (Sunshine) and commended her on everything. People just don’t say thank you enough these days.Looking forward to returning.“
“The squirrel had a great time for lunch. Wonderful food bartender was awesome pricing was awesome. Service was quick place is very clean it is a bar with the bar vibe however suitable for quick work lunches. If I live closer I'd even hang out more.“
“Solid pizza & salad, and a beautiful small business Loved the fresh ingredients, and the crispy crust that HELD UP to all those fresh ingredients. We brought our kids in on Valentine's Day. What a pleasant experience!!! Beautiful space too. We will be back!“
“Really enjoy this restaurant, particularly their patio! I’ve actually never bothered dining inside. Love taking our dog out to dinner — it’s like her special occasion restaurant. Plenty of menu variety, even the pup meal includes a choice of chicken or burger, white or brown rice. My favorite dish is the Tex Mex salad. The outdoor atmosphere has great vibes… big fire pit in the middle, side ‘walls’ that roll down in the inclement weather, tvs showing the best sporting events.“
“I enjoy the salads and bowls here very much. The chocolate chip/oatmeal cookis are really good. I like the variety of the salads and bowls. The menu allows for a good amount of flexibility to your liking.The really only thing I dont like or I am not crazy about is the drink selections.Salads and bowls very good.The staff 90% of them are well trained and very nice.“
“Jazmine was absolutely excellent. She was kind, got our orders taken care of quickly, and just genuinely seemed like she enjoyed serving us. Out food came out very quickly and even with the 15 minute wait, we were in and out within an hour on a busy Saturday night.“
“My favorite pizza of all time! I love that i can come up with really strange pizza concoctions and they are up for the challenge. Also, they REALLY understand the assignment when I ask for EXTRA RANCH! Double dough is my favorite crust ever!“
“Great food, great people. Ernest is a great guy. Kind and friendly staff. Warm and inviting atmosphere. The pizza is FANTASTIC. The oven they have looks really cool for one but it perfectly softens yet crisps the fresh dough. Think of MOD pizza with fresh ingredients. The staff was informative about how they prepare and store the ingredients without me having to ask. They had a wide range of toppings for their pizzas. If pizza isn’t your thing, no worries! They got something for everyone! Would definitely recommend!Vegetarian options: They have plenty of fresh veggies ranging from artichoke to olives to mushrooms.Parking: Huge lot! Bring all your friends!Dietary restrictions: I don’t eat meat or many processed foods. They had a wide range of unprocessed, fresh, and natural options to choose from.“
“My local favorite for the best pizza of all of them. Fast service. I just happem=ned to be driving home and stopped in at the Gurnee location. Ordered a pizza to go and it was ready in less than fifteen minutes. Was perfectly done to expectations.Parking: Handicapped to the door !“
“One of the best places in the area to get a healthy bite to eat! I've seen managers at nearby stores take their employees to eat here as well, instead of staying at their own establishment! Definitely coming back when in the Vernon Hills area! We just had a Zupas open closer to me, so we go there now! This location is also great!“
“I ordered a regular Hammie for lunch. When it came, it was a "SkinnyHammie." instead. The store manager, a very nice young woman,had my order remade and did not charge me for either one. I thinkshe deserves a "thank you"for being gracious.“
“I went here to do some personal work with my mom. We grabbed lunch and while it was a bit expensive. It was delicious, I love how they really made sure that my allergy was known to all staff and my food was carefully prepared. Will definitely return, the atmosphere is so calm great location off the highway.“
“Been here multiple times and it is a great experience every time. They are so quick and the food is always so fresh. It is definitely one of my favorite counter-serve restaurants. They have some of the best dressings and meat choices, all for a very reasonable price.“
“Fantastic, old school spot for a fabulous meal. I've been going here since I was a kid and nothing has changed. They have a warm and comfy dining room on one side with tables and big deep booths, and on the other side is a lively 360° oval bar with booths and tables around the perimeter, great bartenders, and you can get full meal service at the bar with a full place setting. Prices are reasonable, the food is all good / consistent, they make a wonderful hamburger on dark rye, ribs are amazing, and it's kid friendly!“
“Best pizza in the world!Only giving 4 stars in my review because I wish I didn’t take thaaaaat long.. hopefully someday we will be able to order in advance so we won’t have to wait up to 1 hour for deep dish already seating in the table.“
“I ranked it a 5 because of the combination of inexpensive and tasty food. They have a pretty good loyalty program, so make sure you join it. The app is pretty easy to use. I always order ahead on the app, then pick it up in the restaurant and don't have to wait. Lastly, always check your food. They make a lot of mistakes. My wife and I go here a lot.Vegetarian options: They offer tofu and it's pretty good because of the sauces that they use.Parking: It's in a strip mall so basically they never fill up in their parking lot.Kid-friendliness: It's a loud atmosphere, so it's kid friendly.Wheelchair accessibility: It's not very wheelchair accessible unless you have someone bring the food out to your car, which they do as part of their regular operation.“
“Just went there from Kenosha. Haven’t been they are since I moved from Minnesota. Had a hiccup or two but it’s all good there was only one lady working who can you blame? The pizza is still fantastic and the service was great. She was definitely a hard-working woman great job and will definitely be going back, I just wish they had one in Kenosha“
“I went there for the chicken breakfast biscuit but this time, I switch out the biscuit with a muffin! It’s so much better, more texture and the bread didn’t fall apart like the biscuit did! The staff is always so courteous and friendly and served with a smile!“
“First time at a new church today and I was invited to lunch by the pastor and several other people. It seems McAlister's is one of their go to places. It is a nice looking place with counter ordering and table service. They are apparently known for their sweet tea, which I passed on as I prefer unsweetened tea and not diabetes in a cup. The unsweetened tea was really good though. I had a spicy southwest chicken sandwich and a fruit cup side. It was a good choice as the sandwich was pretty tasty though nothing too special. It was good enough that I will gladly go back with this group from my new church it won't necessarily seek it out on my own as I tend to prefer locally owned smaller places. Still good though.“
“I ordered in the drive thru and when I got home I noticed that some food items were missing. I drove back and provided them with proof of purchase. The guy that I first spoke was very nice and attentive. He immediately informed the manager and prepared the items I was missing. The manager was very apologetic and I appreciated the timeliness in addressing the situation. Thank you!“
“Absolutely amazing and filling. On vacation and wanted some pizza the front desk clerk gave me this menu. You see the price and might ache but it's worth it. One slice of stuffed pizza gave me the itis(iykyk) damn and I got the windy city pizza so delicious and savoury“